Customer Service Representative - AT&T Job at OneTouch Direct, Tampa, FL

OTVhSDZDVmN1L2d5SHVqejdERVNCYWxXTGc9PQ==
  • OneTouch Direct
  • Tampa, FL

Job Description

Call Center Customer Service Representative

Join our dynamic team at OneTouch Direct and become a key player in delivering exceptional customer service! Our Call Center Customer Service Representatives engage directly with customers, handling inquiries and resolving issues to deliver an outstanding experience.

As a representative of our valued clients, you will primarily work with ATT customers, providing support and guidance on their inquiries regarding products and services.

KEY RESPONSIBILITIES:

  • Manage inbound calls with professionalism and enthusiasm while addressing customer inquiries.
  • Utilize your problem-solving skills to troubleshoot and resolve customer issues effectively.
  • Document customer interactions and maintain accurate records to ensure continuity of service.
  • Educate customers about services and promotions to enhance their experience.
  • Collaborate with team members to improve overall service delivery and customer satisfaction.

Join us at OneTouch Direct, where your customer service skills can shine!

SHIFT:

Available shifts may include flexible hours, including evenings and weekends.

Requirements

  • Strong verbal communication and interpersonal skills.
  • A customer-focused mindset and passion for helping others.
  • Ability to work in a fast-paced environment while handling multiple tasks.
  • Proficiency in computer applications and systems.
  • Previous experience in customer service or call center preferred but not required.
  • High School Diploma or equivalent is required.

Benefits

  • Full-Time Hours : 40 hours per week schedule
  • GREAT Earning opportunities : Competitive hourly pay PLUS uncapped commissions paid out weekly!
  • 6 checks per month: Weekly bonus payouts plus bi-weekly hourly paychecks! ·
  • Supportive Environment: Classroom training, plus ongoing support for your success!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits : Health Care Plan (Medical, Dental & Vision)
  • Culture : Diverse, welcoming culture with Employee Resource Groups
  • Referrals : Refer a friend and earn up to $2,000 per person!

Job Tags

Hourly pay, Weekly pay, Full time, Flexible hours, Shift work, Afternoon shift,

Similar Jobs

Aerotek

Plastic Injection Mold Operator $35+HR Job at Aerotek

**Job Title: Process Technician/Plastic Injection Mold Operator | 2nd Shift | $30-35+HR | Direct Hire****Job Description**We are seeking a skilled Plastic Injection Mold Operator who will be responsible for setting up and operating plastic injection mold machinery. The... 

NSN INC

The UPS Store Sales Associate Job at NSN INC

The UPS Store Sales Associate Location Union City, CA : We are looking for a Center Sales Associate/Shift Leader who runs the day-to-day operations of this retail location. He or she may be required to open and close the center, help manage productivity, and ensure the... 

The Winsor School

Chief Advancement Officer Job at The Winsor School

 ...programs, and participating in the greater Boston community. Chief Advancement Officer The Winsor School | Boston, Massachusetts The...  ...teaching it starts with a deep curiosity about how and why people come together to do inspired work; builds the trust and support... 

Eurofins USA Environment Testing

Laboratory Technician (entry level- no degree needed), Environment Testing, Portsmouth NH Job at Eurofins USA Environment Testing

 ...Environment Testing. Eurofins Environment Testing has a fulltime entry level opportunity with benefits . The Laboratory Technician I,...  ...else that makes employees of Eurofins companies unique. Sustainability matters to us! We are well on our way to achieving our... 

City of Somerville

Deputy Director of Planning, Preservation, and Zoning Job at City of Somerville

 ...Administration, Housing, Housing Stability, Mobility, Planning, Preservation & Zoning, and Public Space & Urban Forestry. The Planning,...  ...-making as the city evolves. Staffing & administering the Historic Preservation Commission, Planning Board, Urban Design...