Job Description

What you’ll need to succeed as a Director, Human Resources at XPO

Minimum qualifications:

• Bachelor’s degree or equivalent related work or military experience
• 7 years of progressive HR experience
• Ability to quickly build relationships across the organization and leverage trust to influence outcomes
• Proficiency with HRIS tools and ability to interpret and apply data insights to guide business decisions
• Availability to work a flexible schedule, which may include extended hours, weekends and overnight shifts
• Ability to travel 50% of the time, including overnight stays and air travel
• Ability to work onsite at a service center five days per week
• Ability to stand, climb stairs, walk on uneven surfaces for extended periods and work on an open-air dock in varying temperatures
• Experience leading HR operations in Canada

Preferred qualifications:

• Bachelor’s degree in HR, Business, Communications or Psychology
• Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), or equivalent HR certification
• Experience using technology and analytics to enhance HR processes and outcomes
• Demonstrated ability to connect HR initiatives to business strategy and financial results
• Familiarity with emerging HR technologies, predictive analytics and ethical data practices
• HR experience in trucking, warehouse or retail environments supporting a large hourly workforce across multiple locations
• People leadership experience with a proven ability to motivate teams and achieve goals

About the Director, Human Resources job

Pay, benefits and more:

• Competitive compensation package
• Full health insurance benefits available on day one
• Life and disability insurance
• Earn up to 15 days of PTO over your first year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance
• Opportunity to participate in a company incentive plan

What you’ll do on a typical day:

• Develop and assess HR programs, policies and systems that align with business strategy; use HR technology and data to drive continuous improvement.
• Partner with Operations on workforce planning and retention strategies; collaborate with Talent Acquisition to enable data-driven recruitment.
• Advise and coach managers on employee relations issues; ensure consistent, ethical and timely resolution while demonstrating resilience and sound judgment.
• Support selection and assessment for hourly and salaried roles, ensuring compliant, fair and technology-enabled hiring practices.
• Drive succession planning and performance management using workforce data, coaching methods, and predictive insights; participate in interviews and selection for key management roles.
• Partner with Learning & Development and on-site HR teams to deliver training; support site HR operations and communicate effectively across digital and in-person channels.
• Lead onboarding and orientation to ensure new hires understand culture, expectations, and resources; leverage feedback and data to improve the experience.
• Lead project teams and serve on committees that enhance workplace culture and address improvement opportunities.

Ensure accurate execution and clear communication of corporate programs that impact the employee experience (ex: annual compensation 

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

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