Job Description

Complete Pest Solutions is seeking a full time Office Coordinator/Assistant to join our growing company. Complete Pest Solutions is a family owned and operated local pest control business. 

To be successful in this role, you will need to be organized, efficient, motivated, have good communication and practical problem-solving skills. You will interact with our customers daily and will need to be able to operate independently in a fast paced environment. Our business spans across 9 counties. 

* PERKS: Paid holidays (6 major holidays), weekends off, paid vacation (1 week following 1 year of employment, 2 weeks following 3 years of employment).

Duties & Responsibilities:

• Answers phone in a polite and respectful manner.
• Schedules daily appointments.
• Must be able to educate potential customers regarding pest control services offered by Complete Pest Solutions.
• Routes calls to the proper individual when necessary.
• Answers requests for quotes through the Company website.
• Updates client files by filing, scanning and emailing.
• Manages and delivers mail accordingly.
• Controls hours worked through route management.
• Monitors inventory and orders office supplies as needed.
• Manages paperwork as needed and files away in appropriate folder.
• Supports Payroll accordingly.
• Supports owners and field technicians as needed.
• Performs all other duties as assigned.

Requirements:

• Education - High School Diploma (or GED or High School Equivalence Certificate) required.
• Experience - Intermediate to advanced knowledge of Microsoft Office and Google platforms required.
• Communication Skills - Must be able to effectively respond to common inquiries or complaints from customers with professionalism.
• Accounting Skills - Adept at basic accounting tasks such as reconciling customer payments, navigating customer accounts.
• Attendance - Dedicated and timely attendance. 

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