Job Description

Be the primary technical partner for prospects at Zuper. You’ll uncover needs, configure demo sandboxes, deliver tailored demos/POCs, and coordinate cross-functionally to drive successful evaluations and clean handoffs to implementation.

Responsibilities

• Partner with the Sales team to discover client requirements and map them to Zuper’s solutions.
• Configure and manage demo sandboxes, including modules, sample data, workflows, and integrations based on prospect scenarios.
• Conduct engaging product demonstrations and presentations; support proof-of-concepts (POCs) when required.
• Prepare customized proposals, quotations, and technical documentation.
• Respond to RFPs/RFQs with accurate technical and commercial details.
• Track all presales activities, meeting notes, and pipeline updates in CRM tools (HubSpot/Salesforce).
• Create and maintain reusable demo templates, scripts, and sample data; continuously improve them based on feedback.
• Collaborate with Product, Engineering, Marketing, Operations, Finance, and Customer Success teams on timelines and deliverables.
• Contribute to sales collateral such as pitch decks, one-pagers, case studies, and ROI analyses.
• Stay updated on Zuper’s product roadmap, competitor offerings, and overall market trends.
• Ensure smooth post-win transitions to the implementation team.
• Occasionally, provide product context in expansion or upsell conversations (not a core responsibility).

Qualifications

• Bachelor’s in Business, Marketing, Engineering, or related.
• 1–3 years in Pre-sales / Solutions Engineering / Solution Consulting (preferably SaaS) with direct client-facing experience.
• Excellent presentation and written communication; strong storytelling.
• Ability to translate requirements into actionable business/technical solutions and configure software to workflows.
• Proficiency with MS Office/Google Workspace, CRM (HubSpot/Salesforce), and proposal prep.
• Analytical, detail-oriented, disciplined in documentation and follow-through.

Good to Have

• Field service or workflow-heavy SaaS exposure (scheduling, dispatch, work orders, mobile workforce).
• Hands-on POC/sandbox setup, basic integrations, familiarity with APIs/webhooks, and simple data mapping (CSV/JSON).
• Work-Life Synergy: Discover the perfect equilibrium between work and life, supported by our culture.
• Dynamic Team: Join an exceptional team of brilliant and encouraging individuals who amplify your potential.
• Flexible hours: Enjoy the freedom to tailor your office hours to maximize productivity.
• Wellness Empowerment: Access insurance benefits to support your well-being
• Cross-functional: Embrace diverse responsibilities and explore multiple roles.
• Learning Playground: Engage in a rich training program with ample growth opportunities.
• Competitive Rewards: Your hard work translates into an attractive compensation package that recognizes your value.
• Effort Meets Recognition: While we may challenge you, rest assured that your dedication will be richly acknowledged.

About the Company

Zuper is the most flexible and customizable field service management platform for Field and Remote workforce management. Zuper provides industry-leading integration capabilities and is suitable for use in an on-demand work environment. Built for a global audience and available in 10 languages, Zuper allows you to manage your workforce remotely from any part of the globe. Offering best-in-class integrations with easy-to-deploy, no-code applications providing cost‑effective service. Zuper’s is aimed at emerging as the preferred field service management solution globally. We are already the choice for emerging market leaders in North America like IKEA, Vodafone, Sail Internet, and more. Zuper’s customers around the world want to offer good service to their customers, and that is what we offer. A testament to this is our existing customers, who execute around 10 million jobs and process over $20 M in payments annually. It's not just our customers who speak for us; our marquee investors, including Sequoia Capital, FUSE Ventures, HubSpot Ventures, and Prime Venture Partners, have invested in Zuper and helped us raise $21 M in funding.

Headquartered in sunny Seattle, USA, we also have a dedicated team based in Chennai. Zuper has consistently earned the G2 high‑performer rating, and we are a great place to work, don’t take our word for it; we are officially certified as “A Great Place to Work”. So what are you waiting for? Come aboard and be a part of our friendly, committed, efficient, customer‑obsessed team of Zuperheroes.

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