Job Description

Job Summary

As a Program Specialist, you would provide functional support to build, sustain and energize the departmental and/or volunteer workforcein blood transportation. Create and maintain a foundation of continuous and robust volunteer engagement using established processes and collaborating with volunteer services staff. Collaborate with function leads to support the implementation of sound workforce engagement principles and practices to build effective teams in areas of operations and program service delivery. Support the implementation of departmental programs, assist with remote team building of employees and volunteers, and solicit feedback from end customers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

Job Responsibilities

• Participate in volunteer workforce planning within assigned area.

• Support functional leads and supervisors in their role of engaging the volunteer workforce aligned with the volunteer recruitment and engagement cycle.

• Engage volunteers as equal team members with specific responsibilities. Support the workforce engagement team.

• Assist with the training and skill development of volunteers to enable mission delivery.

• Strive to achieve a diverse workforce, including disabilities and functional needs, representative of the communities served.

• Support the implementation of a targeted volunteer engagement plan. Manage assigned program goals, objectives, policies, and procedures in alignment with established metrics. Evaluate and report on the capacity and effectiveness of programs and services. Prepare recommendations for continuous improvement.

• May support mission related components by implementing sound workforce engagement principles and practices to build effective teams in areas of operations and program service delivery.

Qualifications

• Education: Bachelor’s degree required.

• Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required.

• Management Experience: N/A

• Skills & Abilities: Ability to work on a team. Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal, and written communication skills. Develop project plans and budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint, and Outlook. Familiarity with federal, state, and local employment laws.

• Travel: Travel may be required.

Additional Information

Benefits

• Medical, Dental Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO: Starting at 15 days a year; based on type of job and tenure

• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays

• 401K with up to 6% match

• Paid Family Leave

• Employee Assistance

• Disability and Insurance: Short + Long Term

• Service Awards and recognition

How to Apply

Resumes will not be accepted by mail, fax, or email.  All candidates must apply on our career website: 

https://americanredcross.wd1.myworkdayjobs.com/en-US/American_Red_Cross_Careers/details/Program-Specialist_RC85006-1?locations=a07a12b35fde101d74165636ab74c432

Details

• Date Posted: December 15, 2025
• Type: Full-Time
• Job Function: Other
• Service Area: Health (Physical, Mental)
• Start Date: 01/12/2026

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